Frequently Asked Questions
Below are the questions we are most often asked. However, if you have a specific question please don’t hesitate to get in touch with us.
How do we purchase your products?
In the first instance contact us with details of your requirements. If we are working with a distributor in your region we will forward you their details.
Can I purchase products direct from you?
Yes, but only if we do not have any exclusive distribution agreements in your region.
How do I become a Regional Distributor for Deben Diagnostics Ltd?
We are always looking for opportunities to work with new Distributors. In the first instance, please write to Mr Stephen Hembling (firstname.lastname@example.org)
Do you accept payment by Credit or Debit Card?
Currently we do not accept payment by Credit Card.
Do you offer Credit Terms?
Only after establishing a long term working relationship. References will be required.
Can we use our own freight forwarder or Courier?
Yes, we are happy to work with your chosen Couriers/forwarders.